Tattoo Removal Brighton

Return Policy (professionals)

You can shop with complete confidence at Beautiful Ink Ltd with our Return Policies

  • 7 Day Return Policy
  • Damaged or Faulty Items Return Policy
  • Machine Failure Return Policy

7 Day Return Policy

Returned goods which are not faulty or have not been sent in error will be credited at 90% of the original invoice value and must be returned to Beautiful Ink Ltd unused, in a re-saleable condition and in the original packaging.   We are unable to refund any postage fees.  Please notify our company director, Lisa Henning, within 7 days of receipt by calling 01273 775188 or 07530 978856

Unfortunately Beautiful Ink Ltd is unable to offer a Return or Refund Policy on any skin care products as we cannot guarantee hygiene of the products once they have left our premises

Terms and Conditions of 7 Day Returns:

  • Beautiful Ink Ltd must must be notified of return request within 7 days of receipt
  • Products must be in the sealed and unused condition that you received them and in the original box and packaging
  • All returns must have a completed Returns Form
  • All returns must be sent by an insured, trackable delivery service
  • Skin care products are exempt from our 7 day Return Policy
  • If you request a refund instead of a replacement the funds will be returned to the original payment method, which may take up to 10 working days to appear as cleared funds
  • The 7 Day Return Policy does not apply to items that are damaged or faulty – such items will need to be returned in accordance with our Damaged or Faulty Items Returns Policy

Damaged or Faulty Items Return Policy

In the unlikely event that you receive a product from Beautiful Ink Ltd that is damaged during delivery or faulty we will be happy to refund or replace at no cost to yourself.   We will issue a full refund (including postage) or a replacement at no additional cost. Please notify our company director, Lisa Henning, within 3 days of receipt by calling 01273 775188 or 07530 978856

Terms and Conditions of Damaged or Faulty Items Returns:

  • Beautiful Ink Ltd must must be notified of damage or fault within 3 days of receipt and item must be returned within 14 days
  • Products must be returned in the original box and packaging
  • All returns must be sent by an insured, trackable delivery service
  • When your refund is processed, the funds will be returned to the original payment method which may take up to 10 working days to appear as cleared funds
  • All returns must have a completed Returns Form
  • The Damaged or Faulty Items Return Policy does not apply to items that are not faulty or have not been sent in error – such items will need to be returned in accordance with our 7 Day Return Policy

Machine Failure Return Policy

Should you encounter any problems with any machine purchased through Beautiful Ink Ltd, please call our company director, Lisa Henning, on 01273 775188 or 07530 978856 and she will advise on the appropriate course of action

Beautiful Ink Ltd offer a free courtesy machine should your machine need to be returned for repaired

Terms and Conditions of Machine Failure Returns Policy

  • Machines carry a one year warranty
  • If the machine is out of warranty you will be advised of the repair cost and carriage cost before we proceed
  • Machines may need to be returned to the manufacturer for repair which could take up to 3 weeks for return
  • Beautiful Ink Ltd offers a free courtesy machine should your machine need to be sent for repair
  • The courtesy machine must be returned within 7 days of your repaired machine being returned.  We will refund or credit any postage
  • All returned machines must be packed to arrive safely
  • All returns must be sent by an insured, trackable delivery service
  • All returns must have a completed Returns Form
  • If the returned machine has no fault on testing then you will be asked to pay for a delivery charge before we are able to return the machine

Beautiful Ink Ltd

Call now to book your appointment

Lisa – 01273 775188 or 07530 978856

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Permanent Makeup | Cosmetic Eyebrow Tattoo | Brighton & Hove, East Sussex | Training, Machines & Supplies

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