Tattoo Removal Brighton

Returns Form

In the event of you wanting to return a product to us please contact me, Lisa Henning (company director) first on 01273 775188 or 07530 978856 I will be happy to advise you

Then please complete this returns form to help me provide you with a speedy resolution to your issues


Terms & Conditions

Please review and accept the appropriate Returns Policy before returning your machine

7 Day Return Policy

  • Beautiful Ink Ltd must must be notified of return request within 7 days of receipt
  • Products must be in the sealed and unused condition that you received them and in the original box and packaging
  • All returns must have a completed Returns Form
  • All returns must be sent by an insured, trackable delivery service
  • Skin care products are exempt from our 7 day Return Policy
  • When your refund is processed, the funds will be returned to the original payment method which may take up to 10 working days to appear as cleared funds
  • The 7 Day Return Policy does not apply to items that are damaged or faulty – such items will need to be returned in accordance with our Damaged or Faulty Items Returns Policy

Damaged or Faulty Item Return Policy

  • Beautiful Ink Ltd must must be notified of damage or fault within 3 days of receipt and item must be returned within 14 days
  • Products must be returned in the original box and packaging
  • All returns must be sent by an insured, trackable delivery service
  • If you request a refund instead of a replacement the funds will be returned to the original payment method, which may take up to 10 working days to appear as cleared funds
  • All returns must have a completed Returns Form
  • The Damaged or Faulty Items Return Policy does not apply to items that are not faulty or have not been sent in error – such items will need to be returned in accordance with our 7 Day Return Policy

Machine Failure Return Policy

  • Machines carry a one year warranty
  • If the machine is out of warranty you will be advised of the repair cost and carriage cost before we proceed
  • Machines may need to be returned to the manufacturer for repair which could take up to 3 weeks for return
  • Beautiful Ink Ltd offers a free courtesy machine should your machine need to be sent for repair
  • The courtesy machine must be returned within 7 days of your repaired machine being returned.  We will refund or credit any postage
  • All returned machines must be packed to arrive safely
  • All returns must be sent by an insured, trackable delivery service
  • All returns must have a completed Returns Form
  • If the returned machine has no fault on testing then you will be asked to pay for a delivery charge before we are able to return the machine

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Permanent Makeup | Cosmetic Eyebrow Tattoo | Brighton & Hove, East Sussex | Training, Machines & Supplies

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